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Contact Us

eLearning Staff

Robert Everett: Director of eLearning

  • Email:
  • Office phone: 205.391.2324
  • Office location: Martin 2715
  • Specializing in Faculty and Staff Development and Support with Canvas and Instructional Technology

John Alexander: Instructional Technology & eLearning Manager

  • Email: jalexander@sheltonstate.eduJohn Alexander
  • Phone: 205.391.2343
  • Office location: Martin 2717
  • Specializing in Student and Faculty Support with Canvas and Instructional Technology

Seeking assistance

It is crucial to seek help when you can’t access the Canvas or you have difficulty with your computer settings or browser:

    • For local assistance, take advantage of the Shelton State Help Desk.
    • For technical assistance, contact Canvas Premier 24/7 Support by clicking the Canvas Help button on the far left menu or call toll-free: 1.866.722.5898.
    • Canvas support is available 24/7 through the Canvas Help link in Canvas on the bar on the far left of the page.
    • Please see the Canvas Student Guides, to learn more about specific Canvas functions.
    • Earn your Canvas badges in the Passport to Canvas orientation course.
    • Once enrolled as a student, you may also take advantage of the resources to be found in the Canvas for Students resource area in Canvas.