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COVID-19/Coronavirus FAQs
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COVID-19/Coronavirus FAQs

The health and safety of our students, faculty, and staff remain our top priority.  The College Emergency Response Team (CERT) is meeting regularly to review and monitor the COVID-19/Coronavirus outbreak and is following recommendations from the Alabama Department of Public Health and the Centers for Disease Control and Prevention.  For the most up-to-date information, continue to monitor the College’s News, CampusCast, and social media.

 

This information has been generated using commonly asked questions from the groups listed below.  This is not intended to be a comprehensive list.  For more information, contact the Office of Recruiting at recruiting@sheltonstate.edu.

What is the difference between applied, accepted, and enrolled?

    • Applied means a student has applied online and will receive an A# (User ID). To apply, visit Becoming a Student.
    • Admitted means a student is accepted for admission at Shelton State. All required documentation must be submitted for unconditional admittance. For more information, visit Becoming a Student.
    • Enrolled means an accepted student has registered for courses for a particular semester. A student MUST be admitted to be enrolled.

 

Will a Shelton State representative attend our honors or scholarship event(s) if they are rescheduled?

The Shelton State Office of Recruitment has canceled all trips until further notice, however, your students will receive information about their award(s).

 

When will Shelton State scholarship recipients be announced?

Scholarship awards will be announced no later than May 1, 2020.

 

May I schedule a future campus visit?

Shelton State has suspended all campus visits and is closed to the general public until further notice.

 

What is your orientation plan for new students?

Shelton State Days will begin in July.  To attend, students must complete the application process.  For more information, visit Becoming a Student.

 

While the College is closed, should we continue our normal process for submission of transcripts, photo IDs, signature pages, and test scores?

Yes, please continue to send via email.

 

When is the scholarship application deadline?

The scholarship deadline was March 1, 2020.

What is the difference between applied, accepted, and enrolled?

    • Applied means a student has applied online and will receive an A# (User ID). To apply, visit Becoming a Student.
    • Admitted means a student is accepted for admission at Shelton State. All required documentation must be submitted for unconditional admittance. For more information, visit Becoming a Student.
    • Enrolled means an accepted student has registered for courses for a particular semester. A student MUST be admitted to be enrolled.

 

What about fall classes?

Shelton State will still have fall classes.  Registration begins July 6, 2020 for fall courses.  More information is available at sheltonstate.edu/register.

 

Will my student still be assigned an advisor?

Yes. Students should log in to their myShelton account to view their assigned advisor’s name and contact information.  If an advisor is not assigned, the student should send a message to advising@sheltonstate.edu to request additional information.

 

May I schedule a campus visit?  Are your offices open?

Shelton State has suspended all campus visits and is closed to the general public until further notice. For up-to-date information, visit sheltonstate.edu/covid.

 

My student will require disability services.  Has COVID-19 changed that process?

No.  Students requiring disability services should make their request known as soon as possible to ensure timely service.  More information is available at Office of Disability Services.

 

Virtual Parent Chat

If your student is interested in attending Shelton State Community College or has previously been admitted for the fall semester, join us for Virtual Parent Chat 2020 on Thursday, July 30 at 6:00 p.m.  The College’s Virtual Parent Chat 2020 will be hosted on Zoom.  We will discuss a variety of helpful topics including admission, financial aid, and our updated methods of instruction. We will close the discussion with a question/answer session, and we hope to alleviate any anxiety you or your student may be experiencing ahead of the first day of class.

 

To register for the event, visit Virtual Parent Chat 2020.  Participants will be contacted by email 24-48 hours prior to the event with additional information.

 

For additional information, contact the Office of Recruiting at recruiting@sheltonstate.edu.

What is the difference between applied, accepted, and enrolled?

    • Applied means a student has applied online and will receive an A# (User ID). To apply, visit Becoming a Student.
    • Admitted means a student is accepted for admission at Shelton State. All required documentation must be submitted for unconditional admittance. For more information, visit Becoming a Student.
    • Enrolled means an accepted student has registered for courses for a particular semester. A student MUST be admitted to be enrolled.

 

Will you have fall classes?

Shelton State will still have fall classes.  Registration begins July 6, 2020 for fall courses.  More information is available at sheltonstate.edu/register.

 

Are you still accepting applications?

Yes!  Apply today by visiting Becoming A Student.

 

When is your deadline for applying for admission?

There isn’t a firm deadline, but we encourage you to apply early or at least five (5) days prior to the start of your preferred term.

 

Are you open?  Can I visit your campus?

The College is currently closed, but follow @sheltonstate on social media for current updates.

 

Will the application I’ve already submitted be affected by your closure?

No.  The Office of Enrollment Services is working remotely to process applications and review documents in a timely manner.  If you have questions about admissions or your admission status, please contact admissions@sheltonstate.edu.

 

I’ve applied, but I haven’t received an acceptance letter.  How do I know if I have been accepted?

You are accepted once you have submitted all required admission documents.  If you have submitted all your admission documents but haven’t received your acceptance letter, please email admissions@sheltonstate.edu.

 

How will I know if I’m missing a required admission document?

You will receive emails containing a list of all your required documents. For more information, visit Becoming A Student.

 

If your offices are closed, how can I submit my photo ID and signature page?

Submit your unexpired, government-issued photo ID and your signature page to admissions@sheltonstate.edu.

 

My current school is closed.  Will you accept an unofficial transcript?

Yes, we will accept an unofficial transcript for unconditional admittance and to register for classes.  However, financial aid eligibility is contingent upon receipt of your official transcript.

 

Will Shelton State host a freshman orientation?

Shelton State Days will begin in July.  To attend, students must complete the application process.  For more information, visit Becoming a Student.

 

I am not a high school graduate. Can I still take GED classes during this time?

SSCC Adult Education can help!  Contact GED@sheltonstate.edu for more information.

Can I still apply for scholarships?

The scholarship deadline has already passed, however, Shelton State offers other means of financial assistance.  Be sure to visit Financial Aid.

 

Is it too late to apply for financial aid?  Does it cost anything?

No, you can still apply for financial aid at https://studentaid.gov/h/apply-for-aid, and the application is FREE!

 

If I can’t visit campus, how can I check my financial aid status or ask questions?

Financial aid advisors and assistants are still available to answer your questions. To ensure we adhere to identity verification requirements, we require all students to communicate with the Office of Financial Aid using their SSCC student email accounts. Please use your student email account to email admissions@sheltonstate.edu. To access your student email, you can visit my.sheltonstate.edu.

 

You can also access your financial aid status online at my.sheltonstate.edu by clicking on the Financial Aid tab and visiting “Financial Aid Status.” You’ll need you A# (User ID) and your six-digit pin number.

 

How do I know if I’m missing any information?  How do I submit missing information?

Check your myShelton student account and look for “Financial Aid Unsatisfied Requirements.”  You can submit these items to admissions@sheltonstate.edu.

 

Where can I see my financial aid balance?

You can view your bill and your balance on myShelton under Student Account Detail.

 

When will I see my financial aid on my account?

This depends on verification. If your file was selected for verification by FAFSA, you will be required to return additional documents to admissions@sheltonstate.edu. Once all documents are submitted, it may take up to two weeks to post your award.

 

Because of the loss of income, my family is facing unusual financial circumstances.  What can I do?

If your family is facing unusual circumstances during this time (such as a loss of employment, loss of benefits, death or divorce), complete the FAFSA to the extent that you can, and submit it for processing as instructed. Once the FAFSA has been submitted, you may submit a professional judgment form for review. The Professional Judgment form can be found at Financial Aid Forms.

 

Does Shelton State offer benefits for Veterans?

Yes.  For more information, visit Veterans Resource Center.

 

I am interested in your Maymester courses.  Can I use Pell grant money for Maymester?

No, Maymester courses are not covered by Pell grant.

What is the difference between applied, accepted, and enrolled?

    • Applied means a student has applied online and will receive an A# (User ID). To apply, visit Becoming a Student.
    • Admitted means a student is accepted for admission at Shelton State. All required documentation must be submitted for unconditional admittance. For more information, visit Becoming a Student.
    • Enrolled means an accepted student has registered for courses for a particular semester. A student MUST be admitted to be enrolled.

 

Who is my advisor?

Visit your myShelton account via the “Student” tab under “Student Records.” Your assigned advisor will be listed in View Student Information. If you do not have an assigned advisor listed, email advising@sheltonstate.edu to be assigned an advisor.

 

How do I schedule an advising appointment?  

Students can be advised through email by contacting their assigned advisor via email. You may also schedule a phone or video advising appointment by visiting Advising Appointment. If you do not have an assigned advisor, email advising@sheltonstate.edu.

 

How can I meet with my advisor while Shelton State is closed?

Even though we can’t currently schedule on-campus advising, your advisor is still available via email, phone, or video. Students can be advised through email by contacting their assigned advisor via email. You may also schedule a phone or video advising appointment by visiting Advising Appointment. If you do not have an assigned advisor, email advising@sheltonstate.edu.

 

When will I be able to meet with my advisor about fall classes?

NOW is the time to meet with your advisor to discuss classes for Fall 2020 registration. Check your email and the Shelton State website for more information regarding the College’s plan for reopening.  Advisors are available to advise via email, phone, or video.

 

How should I prepare for my advising appointment? 

Before your appointment, submit valid placement scores and your high school transcript, review the class schedule, think about your goals, make a list of questions, and review your degree map/checklist for degree requirements.

 

I have an advising hold on my account, how can I have it removed?  

This is not a negative reaction to anything you have or have not done. The hold is to increase accountability and will be removed once you meet with your advisor.

 

I am a transient student, am I required to meet with an advisor? 

No, transient students are not assigned an advisor nor are they required to meet with an advisor. Complete a Letter of Transiency and submit it to Enrollment Services at transient@sheltonstate.edu along with any other questions you may have.

 

I am a transfer student planning to apply to a Health Service program (AND/HIT/RPT) for fall admission.  I have all the classes I need for this program.  Must I meet with or email an advisor prior to submitting my application?   

No. For assistance with your admission, please contact the Office of Enrollment Services at admissions@sheltonstate.edu. For nursing application questions, please contact the Nursing Office at nursing@sheltonstate.edu.

 

I will not be attending this summer.  When will I be able to meet with my advisor about fall classes?   

Fall registration opens July 6.  Check your email and the Shelton State website for more information regarding the College’s plan for reopening.  Be assured that you will be able to discuss fall classes either in-person when the pandemic is over, or now via email, phone, or video.

 

I would like to completely withdraw.  Since the College is closed, how can I meet with an advisor to complete this process?   

The complete withdrawal form is found in your myShelton account under the Student tab.  Complete the form and email it to your advisor.  If you do not have an assigned advisor, email the form to admissions@sheltonstate.edu.

Since the College is closed, how can I schedule a test?

During the COVID-19 closure, the SSCC Testing Center will offer limited availability for remote Accuplacer testing using Zoom. To schedule a test, sign in to your myShelton account, click the Student Tab under the Student Services heading, and then click Meet with an Advisor. Or, visit Trac. For further assistance, view instructions at Schedule My Test.

 

After scheduling a test, send an email to testing@sheltonstate.edu. The testing staff will reply to the email with a voucher number allowing you to log in to the test along with an invitation to log in to ZOOM on the day of the test. It is very important to send the email so that your appointment will be confirmed. In the email, include the following information:

  • Full name
  • SSCC A# (User ID)
  • Address
  • Date of birth
  • Phone number
  • Exam/test selection (math and/or writing, OR reading only which is needed for application to RPT or Health Professions Programs)

What is the difference between applied, accepted, and enrolled?

    • Applied means a student has applied online and will receive an A# (User ID). To apply, visit Becoming a Student.
    • Admitted means a student is accepted for admission at Shelton State. All required documentation must be submitted for unconditional admittance. For more information, visit Becoming a Student.
    • Enrolled means an accepted student has registered for courses for a particular semester. A student MUST be admitted to be enrolled.

 

What is the deadline for spring 2020 dual enrollment at Shelton State?

The deadline to apply for dual enrollment for the spring 2020 semester is November 13, 2020.

 

Are scholarships available for dual enrollment?

Dual enrollment scholarships are available. For more information, visit Tuition & Scholarships.

 

I am a graduating senior.  How do I request an official transcript from SSCC?

Transcripts may be requested after you submit your final high school transcript to Shelton State.  Your dual enrollment credit does not become official until we receive your final high school transcript with your graduation date posted.  Request a transcript at Transcripts.

 

I am a high school student interested in participating in dual enrollment for the first time. How do I apply to be a dual enrollment student?

Please visit sheltonstate.edu/dual for instructions on applying for dual enrollment. Select Get Started to begin the process.

 

I am a current dual enrollment student and would like to continue taking classes next semester. What paperwork is required to continue?

As a current dual enrollment student, you must submit an updated transcript and approval form to dualenrollment@sheltonstate.edu to continue taking classes next semester.

 

I am not a current dual enrollment student, but I have taken dual enrollment classes in a previous term.  What paperwork is required to continue?

If you previously enrolled as a dual enrollment student and wish to re-enroll, you must re-apply online as a dual enrollment student for the appropriate term. Please visit sheltonstate.edu/dual, and select Get Started.

 

How do I register for dual enrollment classes?

You will be registered by a Shelton State Community College staff member.  On your Dual Enrollment Approval form, please include the six digit CRN# of the course you wish to take. Students must meet the pre-requisites for courses selected.  Visit the Schedule of classes and the appropriate term to view a schedule.

 

Where do I submit required dual enrollment documents?

Please submit your paperwork to dualenrollment@sheltonstate.edu.

 

Who do I contact if I have questions regarding dual enrollment?

If you have questions or concerns regarding dual enrollment please email dualenrollment@sheltonstate.edu.

 

I am a dual enrollment student, but I did not receive a student A# (User ID) after I applied and/or I did not receive a confirmation email. Who should I contact?

Please contact admissions@sheltonstate.edu for assistance receiving a student A# (User ID).

Can I still apply to Shelton State?

Due to the rapidly evolving COVID-19 emergency, SSCC is only accepting application for international transfer students and international transient students for the summer 2020 term. International first-time freshman may apply for the fall 2020 term.

 

Transfer students must be in good standing with their current institution and submit all required documents to complete the transfer process prior to the May 1, 2020, deadline. For more information on the admissions requirements for international transfer students, visit SSCC International Students.

 

Transient students must submit a transient letter listing specific approved courses for the appropriate term from their host institution along with other required admissions documents. For more information, visit admissions requirements for international transient students.

 

Is SSCC issuing initial attendance I-20s to new students?

Not currently. ISS has suspended issuing initial attendance to new students seeking admission for the summer 2020 term. All U.S. consulates have temporarily suspended visa services. Mailing services are suspended or delayed in many countries. ISS will continue to monitor the situation and resume services when we know that the secure delivery of documents and visa services resume.

 

I have submitted my application and plan to start a program at SSCC in the summer 2020 term. I am currently outside of the U.S., and I do not have an active SEVIS record at another U.S. school. What information do I need to know right now?

Students who are currently outside of the United States with an initial I-20 will not be able to arrive to the U.S. to begin their program in summer term. Students may defer their start date to the fall 2020 term.

 

Students who are transferring to SSCC during the summer 2020 term may continue their studies.

 

I am currently inside of the U.S. I have been admitted to SSCC for summer 2020 and have received my I-20. Can I still take classes this summer even though all courses are online? 

Yes. Newly admitted F-1 students who are currently inside of the U.S.  and have received an I-20 to begin classes for summer 2020 are eligible to enroll and begin study this summer under the current modified structure of instruction.

 

I am currently studying at another U.S. institution and plan to transfer my SEVIS record to SSCC. How does the transition to online instruction for the summer 2020 term impact me?

Students who remain in the United States should be able to complete their SEVIS transfer for summer 2020 and begin online classes for the summer term. Students who are outside of the U.S. should defer their attendance to the fall 2020 term.

 

You should continue to submit the necessary documents to SSCC for your SEVIS transfer. Information about the documents needed for your SEVIS transfer can be found on our website at SSCC International Students.

 

U.S. embassies and consulates are currently closed and have long wait times due to COVID19, which means I am unable to obtain an entry visa. Can the College assist with this?

If you have a College-issued I-20, this demonstrates our wish to have you enroll. However, we cannot issue any other documents to assist with obtaining an entry visa, nor can we ask the U.S. Consulate or Embassy to prioritize your visa application.

How does a move to online classes impact international students with F-1 visas whose instruction must occur in person?

Currently enrolled F-1 students’ visa status will not be affected by the move of spring 2020 classes to online instruction. However, F-1 students must continue to maintain full-time enrollment for the spring 2020 term despite the shift to online instruction.

 

SSCC adheres to guidance from the Student Exchange Visitor Program (SEVP), which is a unit within the U.S. Department of Homeland Security that oversees the F-1 international student visa program. Due to the rapidly evolving situation with COVID-19, SEVP issued guidance to institutions that allows for increased flexibility to ensure international students can continue their academic progress.

 

Remember that this change in instructional method allowance is at this time only for the spring 2020 term, and the suspension of rules assumes that continuing students will resume full-time, in-person study in August for the fall 2020 term.

 

May I return to my home country now that SSCC is offering remote instruction?

SSCC has received guidance from the Department of Homeland Security that states currently enrolled F-1 visa students who wish to return to their home country to continue studies online may do so. Additionally, the guidance suspends the 5-month rule for absences.  Therefore, ISS will maintain your F-1 I-20 while you are out-of-country and your student status will not be jeopardized.

 

Remember that this change in instructional method allowance is only for the spring 2020 term at this time, and the suspension of rules assumes that continuing students will return to resume full-time, in-person study in August for the fall 2020 term.

 

Again, please note that F-1 students must continue to maintain full-time enrollment for the spring 2020 term despite the shift to online instruction.

 

Please be aware that travel abroad may be challenging at the moment.  If you and your family determine it is in your best interest to return home, please know that International Student Services (ISS) cannot control whether you would be able to return to the U.S. on your desired return date. Thus, you must be prepared to remain abroad for an indefinite period.

 

We recommend that you monitor conditions through your home country’s Embassy page and through resources such as the International Air Transport Association Travel Page.

 

If I leave the U.S., can you guarantee that I will be able to come back to SSCC for summer and fall courses?

Summer term 2020 has also moved remote instruction, so you may be able to continue your studies in the U.S. or abroad while maintaining status.

 

If you choose to leave the U.S., please know that International Student Services (ISS) cannot control whether you would be able to return to the U.S. on your desired return date. This is an ongoing situation, and we cannot speculate on future course terms and travel restrictions.

 

We encourage you to monitor travel conditions through your home country’s Embassy page and through resources such as the International Air Transport Association Travel Page.

Please note that if your F-1 visa has expired and you need to renew it, many U.S. consulates have temporarily suspended visa appointments.

 

ISS has no control or influence over visa requirements or travel restrictions.

 

If I am planning to leave the U.S., do I need a travel signature on my immigration document?

Yes, you need a travel signature to return to the U.S. to resume your studies in the future. Your travel signature is valid for one year and must be valid at the time of your attempt to reenter the U.S. If your I-20 program end date is less than one year, your travel signature is only valid until the program end date.

 

Note: If you are on OPT, your travel signature is valid for six months.

 

If I am planning to leave the U.S., what documents do I need to reenter the country?

If you depart the country either this semester or in summer, do not forget that you will need the following to be able to return to the U.S. on F-1 student visa status:

  1. a valid travel signature on your I-20
  2. a valid passport
  3. a valid F-1 visa stamp

 

Please note that if your F-1 visa has expired and you need to renew it, many U.S. consulates have temporarily suspended visa appointments.

 

If you need a travel signature, please send an email to internationalstudents@sheltonstate.edu and include “TRAVEL SIGNATURE REQUEST” in the subject line.

 

ISS has no control or influence over visa requirements or travel restrictions.

 

I am graduating in May. What are my options?

If you are graduating at the end of the spring 2020 term, make sure that you have applied for graduation.  For more information, visit graduation application process.

 

During the 60-day departure period after graduation, international students are eligible to do the following:

  • Apply for OPT– you can actually do this before graduation, and we recommend applying early!
  • Transfer to another school (you must be admitted and have your SEVIS record transferred within the 60 days; you must start classes within 5 months)
  • File an application to change your immigration status with USCIS (Please note that the USCIS Office is currently closed due to the COVID-19 emergency)
  • Leave the U.S.

A decision must be made within the 60-day grace period. Your grace period starts after the program end date listed on your I-20.

 

Do I have to take classes during the summer 2020 term?

Summer term 2020 has moved online so you may be able to continue your studies in the U.S. or abroad while maintaining status.

 

Full-time enrollment in the summer 2020 semester is only required if summer 2020 is your final semester.

 

For all other currently enrolled international students, summer is considered a vacation period and enrollment is not required.

 

I am currently on Optional Practical Training (OPT), and my employer told me to work from home. Am I in violation of my immigration status?

Employers may ask their Optional Practical Training (OPT) employees to work from home. This will not affect their F-1 status. Students must still report their employment information to ensure they do not accrue days of unemployment in their Student and Exchange Visitor Information System (SEVIS) record.

 

I am graduating this semester, and I need to apply for Optional Practical Training (OPT). Is it possible to apply while I am abroad?

Current regulations state that you must be present in the United States when submitting your Optional Practical Training (OPT). You cannot mail your application to U.S. Citizenship and Immigration Services (USCIS) from abroad. You must be present in the United States at the time USCIS issues a receipt number to acknowledge acceptance of your packet.

 

The application requires an I-94 number, which is only valid while you are in the United States. If you depart the United States, you will not have a valid I-94 and your application will likely be rejected.

 

If you are able to re-enter the United States before your I-20 program end date, you can apply for OPT up to 60 days after the program end date listed on your I-20. If you have already requested an OPT I-20 but will not be able to remain in the United States until USCIS receives your application, ISS can provide a new OPT I-20 when you return to the United States.

How will remote/online learning affect my accommodations?

Reasonable accommodations will still be covered for all students registered with the Office of Disability Services (ODS) for the spring 2020 semester. If a student receives extended time, this will be granted. If you have specific questions concerning accommodations, contact ODS@sheltonstate.edu.

 

How will I receive accommodations for the summer 2020 semester?

Any student currently registered for the spring semester choosing to register for the summer 2020 term should visit ODS Accommodations Request. (Please note this is only for returning students. New students must contact ODS@sheltonstate.edu.)

 

If I am a new student wishing to register for the summer semester, how do I request accommodations?

Any student wishing to apply for accommodations for the summer term should contact ODS@sheltonstate.edu.  You will be contacted to provide additional information. Please have your student schedule of classes, a photo I.D., and documentation from a referring medical professional.  This documentation should be on letterhead, dated, and signed. Letter should include diagnosis, how you are affected in an educational setting, and the accommodations the medical professional feels would be of benefit to you.  All requested accommodations are not always approved.

 

I was a note taker for the spring 2020 semester. How and when will I receive payment?

Note takers will be compensated based on the amount of work received up to the point classes resumed online. Once the College is open for faculty and staff to return to campus, we will begin working on compensation.  A check will be sent to the address on file for the registered note taker. For additional questions, please contact ODS@sheltonstate.edu.

 

Who may I contact for specific questions?

Contact Michele Minor at ODS@sheltonstate.edu.  You may also leave a voice message at 205.391.3958.  Calls will be returned as quickly as possible.