Office of Student Support & Retention Service


The mission of the Office of Student Support and Retention Services is to assist and support students in achieving their educational goals by communicating with students about their college experiences and making recommendations to appropriate departments regarding changes that can impact the ability of students to achieve their educational goals. 


  • To help students clarify their educational goals and develop strategies for academic and personal success.
  • To conduct research related to student retention and completion rates.
  • To recommend best practice programs and services that promote student learning and development and improve graduation and program completion rates.
  • To help students become aware of the resources available that can help contribute to achievement of their educational goals.

Exit Survey

Students who are totally withdrawing from all classes should take the EXIT Survey at: or contact the retention office at 205.391.2663 or email

Request for student in-put:

The Office for Student Support and Retention Services (OSSRS) facilitates student focus groups throughout the semester. If you would like to comment on what the college is doing well or make suggestions for improvement, contact the retention office at 205.391.2663 or email

Implementing Strategies to Improve

The following is a vital part of the Shelton 2020: Realizing Our Vision plan: SSCC will achieve and maintain student retention, transfer, and graduation rates comparable to national benchmarks.

Dropping a Course or Withdrawing from Classes

Graduation and Ceremonies Information

For more information concerning the Office for Student Support and Retention Services, you may contact

Fran J. Turner, EdD.
Associate Dean for Student Support & Retention Services
Shelton State Community College
Mailing address: 9500 Old Greensboro Road, Tuscaloosa, AL 35405
Office location: 3401 M L King Blvd., Tuscaloosa, AL 35401
Phone: 205.391.2663
Fax: 205.391.2613