Bucs Mail FAQs

How do I sign-on to my Bucs Mail account?
Follow the Bucs Mail Sign-on Instructions.
 
Once I have signed-on to my Bucs Mail account, how do I access my account?
Select the Bucs Mail icon on the SSCC website or visit http://www.outlook.com/bucsmail.sheltonstate.edu.
 
What is my log-in ID?
First initial + last name + the last 4 digits of the student’s Banner ID @bucs.sheltonstate.edu.

For example Samwise Gamgee's log-on would be,  sgamgee9876@bucs.sheltonstate.edu.
 
Note: Your first initial will be your first name as it is listed on your printed schedule. Your Student ID number is not your Social Security Number.  If you do not know your Student ID number, visit the Office of
Admissions and Records.


What do I do if my log-in does not work?
Contact the SSCC Help Desk.
 
What is my Bucs Mail password?
Your initial password is your birthday in the format mmddyyyy.
For example, if your birthday is April 3, 1984, then your password would be 04031984.
Note: When you activate your account, you will be required to change your password.

What do I do if I forget my Bucs Mail password?
Visit Windows Live Help. From the Help Topics Menu, select "How can I reset my password?".

How do I forward my Bucs Mail to another email account?
Visit Options once you log into your Bucs Mail account.

How do I send and receive mail from other email accounts to my Bucs Mail account?
Visit Options once you log into your Bucs Mail account.
 
How do I set up my mobile phone to receive my email?
Visit http://help.outlook.com/en-us/140/cc825479.aspx for help setting up your mobile phone.
 
How often should I check my Bucs Mail account?
Students bear the responsibility to read official college notices at least twice per week and respond (if required).

What happens if I do not check my Bucs Mail account?
After 180 days, if you do not check your Bucs Mail account, your inbox will be deleted.

Who do I contact for technical support?
Visit Windows Live Help.  If your problem is not resolved, contact the SSCC Help Desk.

How do I find out more information about my Bucs Mail account?
Visit the Windows Live Help FAQ or visit Options (right-hand side, under Sign Out) once you log into your Bucs Mail account.